Privacy Policy

Effective Date: 2024 | Last Updated: 2024

1. Information We Collect

We collect personal information you provide directly, including:

• Contact details (name, email, phone number, address)
• Service request information
• Payment and billing information
• Vehicle diagnostic data

2. How We Use Your Information

• Provide and improve our auto service offerings
• Process service requests and payments
• Send service updates and communications
• Maintain customer records for diagnostic history
• Comply with legal obligations

3. Data Protection & Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and destruction. Your data is stored securely and accessed only by authorized personnel.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with service providers necessary to deliver our services, bound by confidentiality agreements.

5. Your Rights (GDPR Compliance)

You have the right to:

• Access, correct, or delete your personal data
• Opt-out of marketing communications
• Request data portability
• Withdraw consent at any time

6. Cookies & Tracking

Our website uses cookies to enhance user experience. You can control cookie settings through your browser preferences.

7. Contact Us

For privacy concerns or data requests, contact us at:

Email: contact@pohenezjot.xyz
Address: 167 Jalan Merdeka, Kuala Lumpur, 50050 Malaysia